REMAKE REQUEST
PERFECT FIT GUARANTEE
We stand behind our products. If your custom hearing protection needs adjustment, we'll remake it at no cost to ensure perfect fit and comfort.
HOW THE REMAKE PROCESS WORKS
Detail the Issues
Please detail the issues you are having with the fit of your custom hearing protection.
Identify Location
Use the ear diagram to determine the location and provide a description of the discomfort.
Submit & Receive
We use this information to modify your 3D file and create a re-make.
EAR LOCATION REFERENCE GUIDE
LEFT EAR
- L1: Cymba Concha
- L2: Concha
- L3: Intertragal Notch
- L4/L5/L6: Canal
RIGHT EAR
- R1: Cymba Concha
- R2: Concha
- R3: Intertragal Notch
- R4/R5/R6: Canal
SUBMIT REMAKE REQUEST
Download and complete our remake form with details about your fitting issues. Email the completed form to us and we will be in touch to have your ear protection remade.
Send completed form to:
remakes@awarecbw.comYour comfort and satisfaction are our top priority. We offer remakes within the first 90 days of receiving your custom hearing protection.